One of the largest US implementations on ERP done by Inatech just went live over the weekend. It was good to see the various aspects of people behaviour over the last few days.
There were the usual split in individual reactions (What I call as the BELL curve set). There were individuals who were very proactive and prepared to do anything to take the system live. There were the middle players who went with the team spirit and chipped in with whatever they could. Then, there were the few (fortunately only a few) who were waiting on a reactive mode to be told to do things.
More illuminating was the post go live structure.
The former set (the extreme chaps) were actually the ones who were beavering away at the system to ensure all issues were closed.
For some reason, the middle bits tend to drop back and this is I think primarily to do with the Adrenaline levels.
The folks at the end of the curve dropped even further back.
The next challenge is going to be to establish the post go live team. This will almost need a different set of skills & people. What is the next target ? How can we set new goals that are focused and progressive ?
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